Japanese GCC (JCC) – Your Japan-Focused Global Capability Center
Fidel’s Japanese GCC (JCC) offers end-to-end Japan-focused Global Capability Center services
Fidel brings together deep expertise in the Japanese market and multilingual technology delivery to establish Japan Capability Centers (JCCs) that align with Japan corporate values, communication styles, and work ethics. With over a decade of success in delivering complex projects for Japan clients, Fidel has built a strong operational framework that helps Japan companies reduce costs, scale rapidly and deliver high-quality services via offshore teams.
Fidel’s model blends center setup, recruitment and operations management with tailored IT and business solutions. This ensures not just cost-efficiency but also seamless integration with your Japan-based operations.
Fidel’s Japan Capability Center Services
End-to-end JCC Services
- Center Setup: Fidel offers end-to-end support for setting up your Japan Capability Center—from identifying the right location to getting your infrastructure operational.
- Recruitment: Scale your operations instantly with our Staff Augmentation services, IT talent including Developers, Testers, L1-L2 Support, Business Analysts and more. Access ready-to-deploy teams to manage spikes in demand, short-term projects, or long-term strategic functions.
- Operations Management: Day-to-day supervision, productivity tracking and SLA adherence
- Security & Compliance: Keep your GCC secure and compliant with our expert Security Monitoring, VAPT and global compliance needs.
Bilingual Staffing English & Japanese
Fidel specializes in Japanese-English bilingual staffing, providing access to JLPT-certified professionals who ensure smooth communication, accurate documentation and efficient collaboration with teams.
Staffing Augmentation with Cultural Compatibility
Whether you require IT engineers, researchers, DTP specialists, or bilingual project coordinators, we provide professionals on contract who are technically skilled and culturally aligned, ensuring smooth team dynamics and high productivity.
Consultancy Services
From identifying the right location and setting up the infrastructure to training teams in Japan business culture, Fidel provides comprehensive consultancy for a successful launch and long-term integration with your business operations.
What Sets Us Apart?
Our JCC Members Ensure Japanese Quality Benchmarks
- All team members are trained to meet Japan’s high standards of quality, accuracy, and work ethics.
- We follow strict QA protocols, inspired by Japanese manufacturing and service excellence.
- JLPT-certified bilingual professionals ensure smooth, accurate, and respectful communication.
- Strong focus on punctuality, process discipline, and error-free documentation.
- Ongoing training in Japanese business etiquette, communication style and client expectations.
- We simulate Japan-based delivery models offshore, ensuring zero compromise on quality.
- Deep cultural alignment ensures a smooth blend with Japanese clients and teams.
25+ Years of Leadership in Japan-focused Delivery
- Over two decades of experience working closely with Japanese clients across domains.
- Proven ability to scale Japanese GCCs while maintaining cultural and quality benchmarks.
- Extensive experience in handling complex, long-term projects with Japanese corporates.
- Deep understanding of Japanese market dynamics, communication expectations, and regulatory compliance.
- Delivery excellence backed by robust operational frameworks built specifically for Japanese clientele.
Domains for Setting JCC
Fidel sets up specialized Japan Capability Center support across a range of technical and business domains. Our bilingual teams and industry-specific expertise ensure seamless offshore operations tailored to Japan enterprise standards.
IT Support & Software Development
Support IT support and Software development for Japan based clients or Japan operations is a skilled job. These require skilled bilingual engineers and domain specialists. We setup your Bilingual GCC teams for L1-L2 IT support, system maintenance, user support and troubleshooting. Ensuring strict adherence to Japanese quality and compliance standards.
Research & Development (R&D)
Support R&D activities for technology-driven Japan companies by providing skilled engineers and domain specialists. Offshore teams contribute to product design, innovation, prototyping and testing – all while ensuring confidentiality and compliance.
Engineering Services
JCC model supports core engineering functions including CAD, simulation, design and embedded system support. We help manufacturing and industrial companies extend their engineering capacity offshore while maintaining Japan quality benchmarks.
Desktop Publishing (DTP)
DTP teams handle Japanese and multilingual formatting, typesetting and publishing tasks with high accuracy. From manuals and catalogs to brochures and product documentation, we ensure every deliverable meets the linguistic expectations of the Japan market.
Artificial Intelligence (AI)
Bilingual AI and machine learning projects through data annotation, model validation and system integration. Bilingual AI teams help ensure the accuracy and relevance of AI systems designed for the Japan market and user behaviour.
Electronics & Embedded Systems
For electronics companies, offshore embedded software development, firmware design, PCB layout and testing. Bilingual engineers understand Japanese documentation standards and deliver solutions with precision and reliability.
Benefits of Setting Up a JCC Japan with Fidel
Japan-Focused GCC
Every aspect of your center is customized for Japanese business practices—ensuring cultural alignment and high performance.
Flexible Time Zone Support
Operate in Japan Standard Time or your preferred time zone to ensure smooth, real-time collaboration.
Multilingual Talent Pool
Access rare, high-caliber bilingual talent—JLPT N1–N5 certified engineers, translators, testers, and managers.
Scalable & Cost-Efficient
Expand operations quickly and cost-effectively without the burden of setting up a Japan office.
Faster Time-to-Market
Round-the-clock offshore delivery accelerates project timelines and boosts satisfaction.
Deep Understanding of Japanese Work Culture
Our culturally trained teams ensure seamless integration with Japan stakeholders and business etiquette.
Use Cases of Fidel’s Japanese GCC Model
IT Offshoring for Japanese Software Firms
Japan product companies or system integrators can leverage our JCC for development, QA, or support.
Japan Back Office for Finance & Manufacturing Firms
From data entry to financial processing, we support operational tasks with Japanese language accuracy.
Localization & Testing Center for Global Product Companies Entering Japan
Fidel provides localization, linguistic testing and user experience validation tailored for the Japanese market.
HR & Staffing Augmentation for Onsite-Offshore Models
Need a quick ramp-up of Japanese-speaking staff for a project? Our staffing solution ensures zero downtime.
Why Fidel for Your Japanese GCC?
With 25+ years of experience serving Japan enterprises and an unmatched focus on bilingual staffing, Fidel offers a dependable, culturally aware and technically strong offshore model. Our Japan Capability Center model is trusted by clients across IT, BFSI, FinTech, Manufacturing, Electronics and more.
Get Started with Fidel’s JCC Model
Whether you’re launching a long-term Japan-focused Global Capability Center or testing with a pilot project, Fidel offers the expertise, people, and processes to get you there—fast and efficiently.
Contact us at sales@fidelsoft.com to explore how Fidel can help you build a world-class Japanese GCC.
